Effective Date: May 8, 2025

Important Notice Regarding Text Messaging Data

Dem Junky Boys ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

Name, email address, phone number, physical address, payment information when you make a purchase or request a quote, opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-Personal Information:

IP address, browser type, device information, website usage patterns and analytics, cookies and similar technologies.

Customer Communication:

Records of inquiries and service requests, appointment details and preferences, service history and feedback.

2. How We Use Your Information

We use collected data to:

Provide and improve our services, process transactions and payments, communicate with you about inquiries, appointments, and promotions, enhance website functionality and user experience, ensure security and fraud prevention.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions:

You may opt out at any time by replying “STOP” to any message. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed within 24 hours.

Message Frequency & Content:

Frequency varies based on your interaction with our business. Messages will be directly related to the services you have requested. We do not send promotional content without your specific consent.

Help & Support:

Reply “HELP” for assistance or contact us at [email protected]. Customer support is available during regular business hours.

Carrier Information:

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Sharing may occur with subcontractors in support roles (e.g., customer service). All other categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be shared only with:

Service Providers:

Third-party vendors assisting with operations (e.g., payment processing, appointment scheduling), SMS aggregators and providers for message delivery only, All providers are contractually required to maintain confidentiality and data security.

Legal Compliance:

If required by law, legal process, or to protect our rightsIn response to valid law enforcement requests or court orders

Business Transfers:

In the case of mergers, acquisitions, or sale of assets, your data will remain protected under the terms of this policy.

All categories above exclude text messaging originator opt-in data and consent; such information will not be shared with third parties, except SMS service providers.

5. Data Security

We maintain reasonable security measures to protect your information, including:

Encryption of sensitive data (in transit and at rest)

Secure access controls and authentication

Regular security assessments and updates

Employee training on data protection

Secure backup systems and disaster recovery procedures

While no method of transmission or storage is 100% secure, we strive to use commercially acceptable standards to protect your personal information.

6. Cookies & Tracking

We use cookies and similar technologies to:

Analyze site traffic and user behavior

Remember your preferences

Improve website functionality

Measure the effectiveness of our services

You may manage cookies via your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of SMS messages by replying “STOP”

Request details on how we process your data

Withdraw consent for future communications

Lodge a complaint with a supervisory authority if your rights have been violated

To exercise your rights, contact us using the details in Section 10.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Dem Junky Boys.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will be posted on our website with the updated effective date. For major changes, we will notify you via email or on our website.